Shipping policy

Shipping Policy

Last Updated: April 24, 2026

1. Overview

This Shipping Policy outlines how orders placed with Zeuthera Clothing are processed, shipped, and delivered. By placing an order, you agree to the terms described below.

2. Order Processing

Orders are processed within 1–3 business days after payment confirmation.
Orders are not processed on weekends or public holidays.
You will receive a confirmation email once your order is successfully placed.

3. Shipping Timeframes

Estimated delivery times:

Domestic (India): 3–7 business days
International: 7–15 business days

Delivery times are estimates and may vary depending on location, courier service, and external factors.

4. Shipping Charges

Shipping fees are calculated at checkout based on your location and order size.
Any applicable customs duties or taxes for international orders are the responsibility of the customer.

5. Order Tracking

Once your order is shipped, a tracking number will be provided via email.
Customers are responsible for monitoring the shipment status.

6. Delays

While we aim to deliver within the estimated timeframes, delays may occur due to:

High order volumes
Courier service disruptions
Weather conditions or unforeseen circumstances

Zeuthera Clothing is not liable for delays caused by third-party carriers.

7. Incorrect Address

Customers must provide accurate shipping information.
We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.
Additional charges may apply for re-shipping.

8. Lost or Damaged Packages

If your order arrives damaged or is lost in transit, contact us within 48 hours of delivery.
We will coordinate with the courier partner to resolve the issue.
Resolution may include a replacement or refund, depending on the situation.